Replacement and return Allows returning all products on the same day of receiving the bag, and to maintain product quality, it cannot be returned after that. Also allows replacing the product during the order on the same day of receiving the bag. For perfumes, returns or exchanges are not allowed after opening. All shipping and delivery charges will be deducted, including the shipping cost to deliver the order to you, as well as the shipping cost to return the order to the store, as these costs are deducted in favor of the shipping companies. Contact customer service via WhatsApp at 966532221708+ within 7 days of receiving your order.